Two-Factor Authentication (2FA)
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      1. Checkwriters Knowledge Base
      2. Company Setup
      3. Two-Factor Authentication (2FA)

      Two-Factor Authentication Enrollment (2FA)

      Enroll in two-factor authentication (2FA) at Checkwriters to keep your information safe.

      What is Two-Factor Authentication (2FA)?
      How 2FA Works at Checkwriters
      Enroll in 2FA
        - Fob Enrollment
        - Phone Enrollment
        - Authenticator App Enrollment
      Manage Personal 2FA Settings

      Already logged into Checkwriters and want to change your settings?

      Check out our Two-Factor Settings article!

      What is Two-Factor Authentication (2FA)?

      Two-factor authentication (2FA) is a security measure that requires you to provide two forms of identification to log in. 2FA helps safeguard private information and helps to keep you, your company, and your data safe.

      How 2FA Works at Checkwriters

      In addition to using a password to log into Checkwriters, we require at least one supplemental form of identification. You can choose up to three additional forms of verification. The options for 2FA are:

      • Fob Authentication: Enter the one-time code that appears on the face of a Checkwriters Fob Key. Fob Keys must be purchased by your company's authorized contact.

      • Phone Authentication: You will be prompted to enter a one-time code sent as a text message to your mobile phone.

      • Authenticator App: Download the Authy or Google Authenticator. Register either app with Checkwriters and it will provide you with a one-time code to enter when logging in.

      Enroll in 2FA

      During the login process, you will be prompted to enroll in each of the three 2FA options with Yes and No buttons. Follow the steps below to enroll in each of the 2FA options during login.

      Warning: You MUST enroll in AT LEAST ONE of the 2FA options. If you select No for each option, you will be prompted to start again.

      Best Practice: Enroll in multiple 2FA options (for example, Phone AND Authenticator App) so you always have a backup option when logging in. 

      Fob Enrollment

      Note: To proceed with Fob enrollment, you must have a Checkwriters-issued Fob Key. Fob Keys must be purchased by your company's authorized contact.

      1. If you choose to enroll in Fob Key 2FA during login, select Yes when prompted.
      2. Enter the number on the back of your Fob Key in the Fob Number field. Select Register Fob. 
        A screenshot of the "Register your FOB Key" page showing the FOB Number field.
      3. Press the power button on the front of the Fob Key. The Fob Key will then display a one-time, six-digit code. 
      4. Enter the six-digit code in the Code field. Select Verify Fob.
        A screenshot of the "Enter the FOB code" page showing the Code field.

      Phone Enrollment

      1. If you choose to enroll in Phone 2FA during login, select Yes when prompted. 
      2. Enter your mobile phone number in the Cell Phone field. This must be a mobile phone number that can receive text messages. Select Register Phone.
        A screenshot of the Cell Phone registration page.
      3. Check your mobile phone for a text from Checkwriters (413) 203-6286 like the one below. This text will provide a one-time, six-digit code.
        A screenshot of a text from +1 (413) 203-6286 providing an access code.
      4. Enter the six-digit code into the Code field. Select Verify Phone.
        A screenshot of the Phone enrollment page, showing the Code field.

      Note: If you do not receive a code, select Resend the code via text message. If you still do not receive a code, select Didn't receive a text message. Call Me instead. You will then receive a phone call that will read out the code twice and automatically disconnect.

      Still haven't gotten the code? Let’s troubleshoot!

      • Verify that the phone number you’ve entered is correct.
      • Make sure you haven’t accidentally blocked the (413) 203-6286 phone number Checkwriters texts you from.
      • Make sure your phone has service.
      • You may need to restart your phone (turn it all the way off, then back on), due to a carrier issue.

      Authenticator App Enrollment

      1. If you choose to enroll in Authenticator App 2FA during login, select Yes when prompted.

      2. Download Authy or Google Authenticator.

      3. Using one of the authenticator apps, scan the QR code or enter the key code from Checkwriters into the app’s appropriate field.

        A screenshot of the Authenticator App enrollment page.
      4. The app will then provide you with a one-time, six-digit code. Enter this code in the Code field of Checkwriters. Select Verify App. 

      Manage Personal 2FA Settings

      Once you've logged into Checkwriters, you can manage your own 2FA settings. From any page in Checkwriters, select your company name at the top of the page. Select Two Factor Settings. 

      Learn more about managing your 2FA settings: Check out our Two-Factor Settings article!