This article will cover how to change passwords and password related items.
Using the Forgot Password Link
Passwords can often be forgotten, especially when a user hasn’t logged in to their profile recently. If a password is forgotten, there is a Forgot Password Link right on the login screen. Selecting this will start the Forgot Password process.
After selecting this, you will be prompted to input the following:
- Your Username (should be an email address that you used as the username when you initially set up your account)
- The first five digits of your home Zip Code
- The last four Digits of your Social Security Number
Once these are entered, select Next.
The next step will be to answer one of the three security questions you set answers for upon initial account creation. Once answered, select Next.
You will then be brought to a screen confirming that a new temporary password has been sent to your email address on file.
The email with the temporary password will come from notifications@mg.checkwriters.com. It should arrive very shortly after you receive the confirmation message screen. This is an automated email, so your email provider may pick it up as spam. It will appear as so:
It is recommended to copy the password provided and then click on the login button to bring you back to the login screen. Type in your username and use the temporary password. Remember to NOT have your internet application use a saved password – your old password will no longer work!
You will now be on a screen where you need to enter your current password (the temporary password) and then a new password. The new password must meet the following requirements:
- It must be at least 8 characters.
- It must be mixed case (have at least one upper case and one lower case letter).
- It must have at least one number.
- It must have at least one special character (for example, an exclamation point).
- It cannot be an old password.
Once finished, select Save. You can now use the new password you set up to login. You will receive a final email confirming your password has been changed. Please note that passwords expire every 60 days.
Using the Change Password Tool in ESS
There is also a Change Password option located in Employee Self Service (ESS). To access this, you will need to be logged in. Select the icon of the arrow pointing down next to your name followed by Change Password.
This will bring you to a screen where you will type in your current password and the new password (you will type in the new password twice to confirm you typed it in correctly). Once finished, select Save.
Just like with the Forgot Password option, you will receive an email confirming your password has been changed.
Password Related Changes in ESS
In Employee Self Service, there are options to change your Security Questions and Forgot Password Email. To change these, select the same arrow in the top right next to your name that you would select change your password. To start off, we will select the Security Questions option.
The Security Questions screen will just prompt you to select 3 questions and to type in answers for each question. Once finished, select Save.
You may also change the email address temporary passwords get sent to by using the Forgot Password Email option.
Here, you will see your current forgot password email. You will just need to enter the new email twice and then Save to change the email.
