What will employees be notified about?
We’ll notify employees when the following happens:
- A Direct Deposit gets added to their profile.
- An existing Direct Deposit account’s Transit number is changed.
- An existing Direct Deposit account’s Account number is changed.
Companies enrolled in our Paycard program: Employees will be notified that a Direct Deposit has been added to their account when the Checkwriters Finance Team has completed the paycard setup.
How will employees be notified?
Email notifications will be sent to all valid email addresses the employee has listed on their Demographics page. This includes both Work and Personal email addresses. Because of the urgent nature of the notification, these emails will be sent regardless of the employee's "Can Contact by Email" setting.
An example of the email employees will receive is below:
What should employees do when notified?
If the employee DID authorize the change they were notified about, there is no need to do anything! This simply means the change they requested has been implemented.
If the employee DID NOT authorize the change, they should contact their employer immediately. There may be fraudulent activity happening on the account.