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Employee Notifications for Direct Deposit Changes

To safeguard personal information and increase security, Checkwriters will send employees (ESS users) an email notification when a Direct Deposit Change is requested or manager-approved.

What will employees be notified about?

We’ll notify employees when the following happens:

  • A Direct Deposit Change Request is submitted.
  • A Direct Deposit Change Request is approved by a manager.
  • A Direct Deposit is added to their profile.
  • An existing Direct Deposit’s Transit number is changed.
  • An existing Direct Deposit’s Account number is changed.

Companies enrolled in our Paycard program: Employees will be notified that a Direct Deposit has been added to their account when the Checkwriters Finance Team has completed the paycard setup.

 

How will employees be notified?

Notifications will be sent to all valid email addresses listed on the employee’s Demographics page. This includes both Work and Personal email addresses. Because of the urgent nature of the notification, these emails will be sent regardless of the employee's "Can Contact by Email" setting. 

An example of a Change Requested email is below:

A screenshot of a Direct Deposit Change Request email notification. 

An example of a Changed email is below:

A screenshot of a Direct Deposit Changed email notification.

What should employees do when notified?

If the employee DID authorize the change they were notified about, there is no need to do anything! This simply means the change they requested has been received or manager-approved.

If the employee DID NOT authorize the change, they should contact their employer immediately. There may be fraudulent activity happening on the account.