---
title: Time Clock - Quick Start Guide
description: This quick start guide will provide guidance on what you’ll need to get started using your new time clock with the Checkwriters system.
---

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1. [Checkwriters Knowledge Base](https://help.checkwriters.com/knowledge?hsLang=en)
2. [Time Management](https://help.checkwriters.com/knowledge/time-management?hsLang=en)
3. [Time Management](https://help.checkwriters.com/knowledge/time-management?hsLang=en#time-management)

# Time Clock - Quick Start Guide

## This quick start guide will provide guidance on what you’ll need to get started using your new time clock with the Checkwriters system.

If you have any questions during installation and set up, please reach out to Checkwriters support, [support@checkwriters.com](mailto:support@checkwriters.com). We’re here to help!

**Tip:** The table of contents below illustrates the “step-by-step” process to follow. For best results, please follow each of the steps in the order they appear in this guide.

**Important:** It’s important to note that not all clock features are currently available for use with Checkwriters.

[What's in the Box](https://help.checkwriters.com/knowledge/zk-time-clock-qsg-0#box)  
[Mount the Time Clock](https://help.checkwriters.com/knowledge/zk-time-clock-qsg-0#mount)  
[Connect the Time Clock to the Power Supply](https://help.checkwriters.com/knowledge/zk-time-clock-qsg-0#connect-power)  
[Connect the Time Clock to the Internet](https://help.checkwriters.com/knowledge/zk-time-clock-qsg-0#connect-internet)  
  - [WiFi Connection](https://help.checkwriters.com/knowledge/zk-time-clock-qsg-0#wifi)  
  - [Ethernet Connection](https://help.checkwriters.com/knowledge/zk-time-clock-qsg-0#ethernet)  
[Reboot the Time Clock](https://help.checkwriters.com/knowledge/zk-time-clock-qsg-0#reboot)  
[Test the Network Connection](https://help.checkwriters.com/knowledge/zk-time-clock-qsg-0#test)  
[Admin Menu Access](https://help.checkwriters.com/knowledge/zk-time-clock-qsg-0#admin)  
[More Information - User Manager](https://help.checkwriters.com/knowledge/zk-time-clock-qsg-0#more)  
  - [Search a User](https://help.checkwriters.com/knowledge/zk-time-clock-qsg-0#searchuser)  
  - [Fingerprint Enrollment/Delete](https://help.checkwriters.com/knowledge/zk-time-clock-qsg-0#fingerprint)  
  - [Badge Enrollment/Delete](https://help.checkwriters.com/knowledge/zk-time-clock-qsg-0#badgeenrollment)  
  - [Change/Update Password](https://help.checkwriters.com/knowledge/zk-time-clock-qsg-0#changepassword)  
  - [Changing User Verify Mode](https://help.checkwriters.com/knowledge/zk-time-clock-qsg-0#userverifymode)

 

---

### What's in the Box

- Time Clock
- Keys to the Time Clock
- Mounting Template
- Mounting Hardware
- Power Adapter
- Ethernet Cable

 

---

### Mount the Time Clock

To mount the clock on the wall, you’ll need the time clock, mounting template, and mounting hardware.

**More Info:** For detailed mounting instructions and additional guidance, refer to the screenshots below. 

#### Installation

![image-20260824-175426](https://help.checkwriters.com/hs-fs/hubfs/Knowledge%20Base/TimeClock-QuickStartGuide/image-20260824-175426.png?width=670&height=408&name=image-20260824-175426.png)

![image-20260824-175455](https://help.checkwriters.com/hs-fs/hubfs/Knowledge%20Base/TimeClock-QuickStartGuide/image-20260824-175455.png?width=670&height=408&name=image-20260824-175455.png)

![image-20260821-144420](https://help.checkwriters.com/hs-fs/hubfs/Knowledge%20Base/TimeClock-QuickStartGuide/image-20260821-144420.png?width=670&height=400&name=image-20260821-144420.png)

![image-20260821-145308](https://help.checkwriters.com/hs-fs/hubfs/Knowledge%20Base/TimeClock-QuickStartGuide/image-20260821-145308.png?width=670&height=408&name=image-20260821-145308.png)

---

### Connect the Time Clock to the Power Supply

Next, you’ll need to connect the Time Clock to the AC power supply.

**More Info:** For more information on connecting the power supply, refer to the screenshot below. 

![image-20260824-175721](https://help.checkwriters.com/hs-fs/hubfs/Knowledge%20Base/TimeClock-QuickStartGuide/image-20260824-175721.png?width=670&height=411&name=image-20260824-175721.png)

---

### Connect the Time Clock to the Internet

After connecting the power supply and powering up the clock, follow these steps to establish the internet connection. 

#### WiFi Connection

If connecting the time clock to WiFi, follow these steps:

- Select the **Admin** button (found in the top right of the clock).
- Select **Communication**.
- Select **WiFi**. 
    - Toggle the **WiFi** icon to enable WiFi on the clock.
    - Choose a **Network** to connect to.
    - Enter the network **Password**.
    - Select **Join**.

**More Info:** For more information on connecting to WiFi, refer to the screenshot below. 

![image-20260824-194505](https://help.checkwriters.com/hs-fs/hubfs/Knowledge%20Base/TimeClock-QuickStartGuide/image-20260824-194505.png?width=670&height=443&name=image-20260824-194505.png)

#### Ethernet Connection

If setting up the clock to connect to the internet via an ethernet connection, you will first need to connect the ethernet cable.

**More Info:** For more information on connecting the time clock to the internet via an ethernet cable, refer to the screenshot below. 

![image-20260824-194632](https://help.checkwriters.com/hs-fs/hubfs/Knowledge%20Base/TimeClock-QuickStartGuide/image-20260824-194632.png?width=670&height=410&name=image-20260824-194632.png)

After the ethernet connection is set, follow these steps on the clock:

- Select the **Admin** button (found on the top right corner of the clock).
- Select **Communication**.
- Select **Ethernet**. 
    - Toggle the **Ethernet** selection.
    - Continue with the network set up.

**More Info:** For additional information on setting the clock to work with an Ethernet connection, refer to the screenshot below. 

![image-20260824-194809](https://help.checkwriters.com/hs-fs/hubfs/Knowledge%20Base/TimeClock-QuickStartGuide/image-20260824-194809.png?width=670&height=414&name=image-20260824-194809.png)

---

### Reboot the Time Clock

Once you have connected the clock to the internet (via WiFi or ethernet connection), reboot the time clock. 

To reboot, disconnect the clock from the power source and then reconnect it to the power source.

 

---

### Test the Network Connection

After rebooting the time clock, it’s good practice to test the network connection.

- Select the **Admin** button(found on the top right corner of the clock).
- Select **Communication**.
- Select **Network Diagnostics**.
- Select **Test Network Connection**. 
    - Results from the test display in the box below the Test Network Connection button.

**More Info:** For more information on testing the network connection, refer to figure 12 in the screenshot below. 

![image-20260902-154812](https://help.checkwriters.com/hs-fs/hubfs/Knowledge%20Base/TimeClock-QuickStartGuide/image-20260902-154812.png?width=670&height=475&name=image-20260902-154812.png)

**Tip:** If you encounter any issues when testing the network connection, try unplugging/plugging in the device to reboot or contact [support@checkwriters.com.](mailto:support@checkwriters.com)

---

### Admin Menu Access

After verifying you have a successful network connection, the clock is now ready for use and will require administrator login credentials to access the Admin menus.

The clock is set with a default username and password. The password will be provided to you in your “getting started” email from Checkwriters.

- Default Username: admin

 

---

### More Information - User Manager

Once the clock is set up and connected to your network, the User Manager functions on the clock are where you will search for users, enroll or delete fingerprint or badge access, etc.

Jump to the sections below for more information on how to:

- [Search a User](https://help.checkwriters.com/knowledge/zk-time-clock-qsg-0#searchuser)
- [Fingerprint Enrollment/Delete](https://help.checkwriters.com/knowledge/zk-time-clock-qsg-0#fingerprint)
- [Badge Enrollment/Delete](https://help.checkwriters.com/knowledge/zk-time-clock-qsg-0#badgeenrollment)
- [Change/Update Password](https://help.checkwriters.com/knowledge/zk-time-clock-qsg-0#changepassword)
- [Changing User Verify Mode](https://help.checkwriters.com/knowledge/zk-time-clock-qsg-0#userverifymode)

---

### Search a User

To help locate an employee on the clock, from the **System Admin Menu**, select **User Manager** and search for the user.

**More Info:** For more information on searching for users, refer to the screenshot below. 

![image-20260902-155349](https://help.checkwriters.com/hs-fs/hubfs/Knowledge%20Base/TimeClock-QuickStartGuide/image-20260902-155349.png?width=670&height=430&name=image-20260902-155349.png)

### Fingerprint Enrollment/Delete

To enroll or delete fingerprint data for an employee, from the **System Admin Menu**, select **User Manager** to search for the user and select **Edit** to get started.

**More Info:** For more information on fingerprint enrollment or to delete a user’s fingerprint data, refer to the screenshots below. 

#### Enroll a Fingerprint

![3bbad830-bb3a-415d-9fe7-abaf01a29d3b](https://help.checkwriters.com/hs-fs/hubfs/Knowledge%20Base/TimeClock-QuickStartGuide/3bbad830-bb3a-415d-9fe7-abaf01a29d3b.png?width=670&height=415&name=3bbad830-bb3a-415d-9fe7-abaf01a29d3b.png)

![image-20260902-162902](https://help.checkwriters.com/hs-fs/hubfs/Knowledge%20Base/TimeClock-QuickStartGuide/image-20260902-162902.png?width=670&height=455&name=image-20260902-162902.png)

![image-20260902-163656](https://help.checkwriters.com/hs-fs/hubfs/Knowledge%20Base/TimeClock-QuickStartGuide/image-20260902-163656.png?width=670&height=250&name=image-20260902-163656.png)

#### Remove a Fingerprint

![image-20260902-164121](https://help.checkwriters.com/hs-fs/hubfs/Knowledge%20Base/TimeClock-QuickStartGuide/image-20260902-164121.png?width=670&height=409&name=image-20260902-164121.png)

![image-20260902-164307](https://help.checkwriters.com/hs-fs/hubfs/Knowledge%20Base/TimeClock-QuickStartGuide/image-20260902-164307.png?width=670&height=394&name=image-20260902-164307.png)

#### Badge Enrollment/Delete

 To add or update badge information for an employee, log in to Checkwriters, navigate to the employee’s **Demographics** tab, and modify the [**Time Clock ID**](https://help.checkwriters.com/knowledge/employee-center-demographics?hsLang=en#additional-info)field. Once saved, this field will synchronize over to the time clock. 

**Important:**  The employee must be assigned to the Time Clock within Time Management for the Time Clock ID to sync over to the clock.

- Refer to [How to Assign Employees to Time Management](https://help.checkwriters.com/knowledge/how-to-assign-employees-to-time-management?hsLang=en) for more information on assigning employees to a time clock.
- Refer to [Employee Center: Demographics](https://help.checkwriters.com/knowledge/employee-center-demographics?hsLang=en) for more information on the Employee Demographics page.

![image-20260902-210254](https://help.checkwriters.com/hs-fs/hubfs/Knowledge%20Base/TimeClock-QuickStartGuide/image-20260902-210254.png?width=670&height=243&name=image-20260902-210254.png)

---

#### Change/Update Password

If an employee is required to enter a password when punching in/out, they will be prompted for the password after the initial authentication (e.g., badge, fingerprint, etc.) .

**Tip:** Refer to [Changing User Verify Mode](https://checkwriters.atlassian.net/wiki/spaces/CIKB/pages/3549724673/Time+Clock+-+Quick+Start+User+Guide#UserVerifyMode) for more information on how to set the authentication method(s) for an employee to include a password. 

To change or update a password for an employee, from the **System Admin Menu**, select **User Manager** to search for the user and select **Edit** to get started. 

**More Info:** For more information on changing or updating a user’s password, refer to the screenshots below. 

![image-20260902-165053](https://help.checkwriters.com/hs-fs/hubfs/Knowledge%20Base/TimeClock-QuickStartGuide/image-20260902-165053.png?width=670&height=418&name=image-20260902-165053.png)

![image-20260902-165207](https://help.checkwriters.com/hs-fs/hubfs/Knowledge%20Base/TimeClock-QuickStartGuide/image-20260902-165207.png?width=670&height=413&name=image-20260902-165207.png)

---

### Changing User Verify Mode

**User Verify Mode** is where you “define” how the employee will authenticate.

By default, employees will have the option to punch in/out via pin, badge, or fingerprint. However, this can be customized per employee to include a secondary layer of authentication.

For example, you may decide to add a password to the employee’s authentication mode. If an employee is required to enter a password when punching in/out, they will be prompted for the password after the initial authentication (e.g., pin, badge, fingerprint).

**More Info:** For more information about **User Verify Mode**, refer to the screenshots below. 

**Tip:** Refer back to the [Change/Update Password](https://checkwriters.atlassian.net/wiki/spaces/CIKB/pages/3549724673/Time+Clock+-+Quick+Start+User+Guide#ChangePassword) section for more information on changing or updating a user’s password. 

![image-20260902-170511](https://help.checkwriters.com/hs-fs/hubfs/Knowledge%20Base/TimeClock-QuickStartGuide/image-20260902-170511.png?width=670&height=421&name=image-20260902-170511.png)

 **Important:** Not all verification modes are supported by Checkwriters at this time. 

![image-20260902-170814](https://help.checkwriters.com/hs-fs/hubfs/Knowledge%20Base/TimeClock-QuickStartGuide/image-20260902-170814.png?width=670&height=417&name=image-20260902-170814.png)

---

 

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